Knowledge

Opportunities to have significant business information updated in real-time increase the value of most companies’ profits and goodwill. The trick is to identify them. Ironically, some of these opportunities involve activities and tasks that are performed on a daily basis, and it's our familiarity with this that makes us unique in identifying a correct wireless data solution.

Business knowledge is one of the most critical factors in the identification and implementation of any wireless data solution. With over 15 years of wireless data experience we have found that by working side by side with prospects and customers, we have the in-depth experience required to help you with your solution needs.

Field Service Case Studies: Mechanical Contractor / Lawn Care

Benefits of using real-time wireless data:

 Reduced call-backs
 Improved billing
 Increased productivity
 Reduced operational costs
 Increased revenues
 Improved customer service and satisfaction
 Make more calls per day
 Inquires answered faster, more accurately
 Improved emergency and trouble call response
 Dispatching vehicles and crews
 Inventory Management
 Parts ordering
 Repair and maintenance support
 Improved field service productivity
 Access field orders, wireless repair information
 More accurate information on hand

Transportation Case Study: Roofing Supply

Benefits of using real-time wireless data:

 More effective communication between dispatcher and driver(s)
 Fewer dispatchers handle more drivers
 More stops per day per driver: increased revenue
 Enhanced customer service with real-time status information
 Ability to track freight; more satisfied customers
 Ability to resolve customer disputes, reduced expenses